ingoeoils.co.uk the ‘Site’ is committed to protecting your privacy. This privacy statement explains data collection and use practices of the company’s website; it does not apply to other offline Ingoe Oils sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement. Other websites maintained by partners and linked to from this site will have their own privacy statement, and any data you enter on these sites will be subject to those statements.

 

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Ingoe Oils’s products and services or administration of an existing contract. The personal information we collect may include your name, title, company or organisation name, work e-mail, work phone, work or home address, information about your job function and information about your company and vehicles.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the site, analyse trends and administer the site.

 

Use of your Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, Ingoe Oils may use personal information to provide you with more effective customer service, to improve the Site and any related Ingoe Oils products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customising the Site to your particular preference or interests.

We may, with your permission, send you information about other Ingoe Oils products and services, and/or share information with Ingoe Oils partners so they may send you information about their products and services.

Ingoe Oils may use other companies to provide services under the Ingoe Oils brand. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Ingoe Oils may disclose personal information if required to do so by law or in the good-faith believe that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Ingoe Oils or the Site; (b) protect and defend the rights or property of Ingoe Oils and its website; or (c) act in urgent circumstances to protect the personal safety of Ingoe Oils employees or agents, users of Ingoe Oils’s products or services, or members of the public.

 

Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Ingoe Oils and its controlled subsidiaries and partners without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

 

Access to your Personal Information

You can review and edit the personal information and contact preferences you provided at this Site by logging where you have been provided with these details or by contacting by email or phone.

 

Security of your Personal Information

Ingoe Oils is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure.

 

E-mail Disclaimer

The information contained in emails associated with ingoeoils.co.uk (which includes any files transmitted with it) is confidential and may also be legally privileged. It is intended for the addressee only. Access to these emails by anyone else is unauthorised. It is not to be replied to by any person other than the addressee except with our prior written approval. If no such approval is given, we will not accept any liability (in negligence or otherwise) arising from any third party acting, or refraining from acting, on such information. Unauthorised recipients are required to maintain confidentiality. If you have received any emails from Ingoe Oils in error, please notify us immediately, destroy any copies and delete it from your computer system. Any use, dissemination, forwarding, printing or copying of e-mails from Ingoe Oils is prohibited. Copyright in our e-mails and any document created by us and sent as an attachment to our e-mail addresses will be and remain vested in us and will not be transferred to you. We assert the right to be identified as the author of and to object to any misuses of the contents of these e-mails or such documents. Whilst we run anti-virus software on all internet e-mails we are not liable for any loss or damage. The recipient is advised to run their own anti-virus software. Nothing in our e-mails or any attachment shall be an acceptance of any offer previously made nor shall be itself an offer capable of acceptance to form a legally binding contract.

 

Use of Cookies

We use cookies on this Site to ensure the integrity of the registration process and to personalise the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites you visit.

 

Lucky Orange Web Analytics Service

This site uses the Lucky Orange analytics system to help improve usability and the customer experience.

Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website.

Lucky Orange does not track this activity on any site that does not use the Lucky Orange system.

You can choose to disable the Lucky Orange Service at http://www.luckyorange.com/disable.php. Note, that doing so will disable other features of the Lucky Orange system.